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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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daniel beecher

November 4, 2025

5  out of  5
rating by daniel beecher
"Has always been available to talk and help me anytime I've had questions. The best insurance agent to work with since I've started driving. Thank you Alberto"
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AJ P

November 4, 2025

5  out of  5
rating by AJ P
"Big thank you to Alberto for assisting me with a claim! He made the process very easy and kept in touch to make sure I was taken care of. 5/5 would recommend greatly appreciated! 🙏🏻"
We responded:
"AJ, thank you for your thoughtful review! I’m really glad I could help make your claims process smooth and stress-free. Communication and follow-through are key parts of what we do, and I’m happy to know you felt supported every step of the way. My team and I are always here to assist with your auto, home, renter’s, life, or business insurance needs. I truly appreciate your trust and recommendation! – Alberto"
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Lillian B

November 1, 2025

5  out of  5
rating by Lillian B
"Alberto was able to explain everything with details , he really looked out for me . Thank you for helping find the best coverage for my vehicle ."
We responded:
"Lillian, thank you so much for your wonderful review! I’m glad I was able to walk you through all the details and help you find the best auto insurance coverage for your needs. Providing clear explanations and personalized service is always my top priority. My team and I are here whenever you need help with your auto, home, renter’s, life, or business insurance. I truly appreciate your trust and recommendation! – Alberto"
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Shonda Henderson

October 31, 2025

5  out of  5
rating by Shonda Henderson
"Alberto once again to my rescue with savings on my car insurance. He is a true Gem & by far the absolute best insurance agent that I’ve ever worked with."
We responded:
"Shonda, thank you so much for your kind words and 5-star review! I’m truly honored to be your go-to agent for auto and renter’s insurance. Providing professional, compassionate, and knowledgeable service is something I take great pride in. My team and I are always here to help with all your insurance needs — from auto and renter’s to home, life, and flood coverage. I sincerely appreciate your trust and support! – Alberto"
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M D A C

October 20, 2025

5  out of  5
rating by M D A C
"Llevo 3 años con esta oficina. Estoy muy satisfecho con el servicio que brinda Alberto y su equipo. Siempre está disponible para aclarar cualquier consulta o duda, responde muy rápido y demuestra un gran conocimiento en su trabajo. Da gusto tratar con alguien tan profesional, amable y comprometido con ayudar a sus clientes. Totalmente recomendado."
We responded:
"¡Muchas gracias M D A C, por tu excelente comentario y por confiar en nuestra oficina durante estos 3 años! Me alegra saber que estás satisfecho con nuestro servicio y atención. Siempre es un placer poder ayudarte con tus necesidades de seguro, ya sea de auto, casa, inquilinos, vida o negocio. Agradezco mucho tu recomendación y la oportunidad de seguir sirviéndote con profesionalismo y dedicación. – Alberto"
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Daniel shaw

October 18, 2025

5  out of  5
rating by Daniel shaw
"A overall 100% satisfied with the customer service I have received. I will recommend State Farm to anyone. State Farm is a family business and is great at what they do."
We responded:
"Daniel, thank you for the fantastic 5-star review! I’m so glad to hear you’re 100% satisfied with the customer service you’ve received. We take pride in treating every customer like family and making sure your insurance experience is smooth and stress-free. Whether it’s auto, home, renter’s, life, or business insurance, our team is always here to help protect what matters most. We truly appreciate your trust and recommendation! – Alberto"
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Stallian Warren

October 16, 2025

5  out of  5
rating by Stallian Warren
"Grateful for the excellent service I received from Sharday! She made sure to get me the best deal on a life insurance policy that works for me and my family, maximizing my savings in the process! I highly recommend that anyone in the market for ANY type of insurance deal directly with Sharday for all their needs!"
We responded:
"Stallian, thank you so much for your amazing review and for recognizing Sharday’s great work! We’re thrilled she was able to help you find the right life insurance policy that fits your family’s needs and budget. Our team takes pride in helping customers save while protecting what matters most. Whether it’s life, auto, home, renter’s, or flood insurance, we’re here to make sure you’re always well taken care of. We truly appreciate your trust and recommendation! – Alberto"
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Taika Lamy

October 13, 2025

5  out of  5
rating by Taika Lamy
"Alberto is an amazing agent ! I’ve been with statefarm for about 3 years and every year he has been helpful and prompt. Thank you Alberto for your help over the years ! You are truly appreciated."
We responded:
"Hi Taika, Thank you so much for your thoughtful review! It truly means a lot to know I’ve been able to support you over the past three years. Providing prompt, helpful service is always my priority, and I’m grateful for the trust you've placed in me and my team. Whether it’s auto, home, renters, life, or business insurance, I’m always here to help. We’re proud to serve the Montrose area of Houston, all surrounding suburbs, and the entire state of Texas — and amazing customers like you make it all worth it. Thanks again for being part of the State Farm family. You are truly appreciated! – Alberto Your Local State Farm Insurance Agent | Houston, TX 77006"
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Nithin Kilari

October 8, 2025

5  out of  5
rating by Nithin Kilari
"Alberto Bermudez has been extremely helpful and professional. He assisted me with my insurance needs quickly and made the whole process smooth and easy. I really appreciate his prompt responses and clear communication. Highly recommend him if you’re looking for someone reliable and efficient!"
We responded:
"Nithin, thank you so much for your thoughtful review! I’m glad I could make the insurance process quick, smooth, and easy for you. Providing clear communication and reliable service is always my priority. Whether you ever need help with auto, home, renter’s, life, or flood insurance, I’ll be here to make sure everything is handled efficiently and professionally. I truly appreciate your recommendation and trust! – Alberto"
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Kolee Childs

October 2, 2025

5  out of  5
rating by Kolee Childs
"Alberto has been my agent for a few years now. His very professional and courteous and calls you back if busy."
We responded:
"Hi Kolee, Thank you for being such a loyal customer and for sharing your experience! I truly appreciate your kind words about my professionalism and communication. It’s always my goal to be available and responsive so you feel supported with your insurance needs. Building long-term relationships with my customers is something I value deeply, and I’m grateful for the opportunity to continue serving you for years to come with auto, home, renter’s, life, and flood insurance. – Alberto"
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Bianca Lopez

October 1, 2025

5  out of  5
rating by Bianca Lopez
"Amazing staff, Alberto is very professional & helpful every time! Best insurance I’ve had. Highly recommend them."
We responded:
"Thank you for your feedback Bianca. As your agent, I want to make sure you understand the policies that you are purchasing, I am glad that Felipe did a great job at explaining everything to you. If you ever have any questions or want to review any additional needs you may have, such as Life Insurance, Homeowners Insurance, or Business Policies, we are always available. "
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Rigo Gonzalez

October 1, 2025

5  out of  5
rating by Rigo Gonzalez
"Great service and fast acting!"
We responded:
"Rigo, thank you for the 5-star review! I’m glad we could provide you with fast and helpful service. Whether it’s auto insurance, home, renter’s, life, or flood coverage, my team and I are always here to make sure your needs are taken care of quickly and professionally. We truly appreciate your support and look forward to helping you with all your insurance needs in the future. – Alberto"
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Isaiah Owens

September 29, 2025

5  out of  5
rating by Isaiah Owens
"Mr Alberto is very nice and humble , I got in contact with him to find another insurer. He has great rates and my rates has only been decreasing since being a member!"
We responded:
"Isaiah, Thank you for the great review! I’m so glad I could help you with your auto insurance and that you’ve been happy with the rates since joining our State Farm family. Providing affordable car insurance, along with home, renter’s, life, and business coverage, is what we’re here for — and I’m grateful for the chance to serve you. I appreciate your trust and look forward to continuing to support your insurance needs. – Alberto"
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Matthew Sanchez

September 29, 2025

5  out of  5
rating by Matthew Sanchez
"Mr. Bermudez was fantastic into helping me create my policy! He’s vigilant and on call when you need help. Definitely recommend him for anyone and for corporate to promote!!! :D"
We responded:
"Matthew, thank you for the awesome review! I’m so glad I could help you set up your renter’s insurance policy and make the process smooth and stress-free. Being available and on call when my customers need help is always my top priority. Whether it’s renter’s insurance, auto, home, life, or business coverage, my team and I are here to make sure you’re protected. I truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. – Alberto"
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Ryan Le

September 29, 2025

5  out of  5
rating by Ryan Le
"Alberto has been an amazing asset for me and my family. Not only has he done his absolute best to get me the best deal possible for my car, home, and flood insurance, but he has gone above and beyond what is the role and expectation of an insurance agent. When I had issues with my car insurance claim, he took on the role of closing the loop and improved the communication I was getting from the claims department at State Farm. I would highly recommend going with Alberto and his team. Not only does he go above and beyond his role as an insurance agent, but he will go above and beyond in whatever way he can help you with anything insurance related."
We responded:
"Ryan, Thank you so much for your kind words and for trusting me and my team with your car, home, and flood insurance. I’m especially glad I was able to step in and help with your claim — making sure our customers feel supported and not left in the dark is something I take very seriously. We always strive to go above and beyond, and it’s rewarding to know that came through in your experience. Your recommendation means a lot, and we’ll be here for you and your family anytime you need us. – Alberto"
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Nitzia Florez

September 22, 2025

5  out of  5
rating by Nitzia Florez
"Alberto with State Farm was amazing! Great communication and truly cares about helping you as a person, not just a customer. Highly recommend!"
We responded:
"Thank you so much, Nitzia! I’m glad to hear you had a great experience and felt taken care of. At Alberto Bermudez – State Farm, we believe in putting people first and providing clear communication while helping with auto insurance, home, renters, life, and business insurance across Texas. We truly appreciate your recommendation! — Alberto Bermudez"
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katy pawlik

September 8, 2025

5  out of  5
rating by katy pawlik
"Sharday was extremely patient, thorough, helpful and kind throughout the entire experience. She answered all of my questions and went over everything in a professional, yet personable manner. I highly recommend Alberto Bermudez State Farm to anyone looking to switch or start new auto coverage. Great experience overall! Thanks Sharday!!"
We responded:
"Thank you for your kind words, Katy! I’m so glad to hear Sharday provided such patient and thorough service. At Alberto Bermudez – State Farm, we aim to make auto insurance and all our services—home, renters, life, and business insurance—clear and stress-free for customers across Texas. We appreciate your recommendation! — Alberto Bermudez"
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Luis Torres

August 12, 2025

5  out of  5
rating by Luis Torres
"Alberto is very informative on all the information that i needed. He makes sure before we end our call that I don't have any more questions he can help me with. I'm very satisfied with his services."
We responded:
"Thank you for your review, Luis! I’m glad you felt informed and confident in your coverage. At Alberto Bermudez – State Farm, we’re here to help with auto, home, renters, life, and business insurance anywhere in Texas. — Alberto Bermudez"
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Thomas Fuentes

July 30, 2025

5  out of  5
rating by Thomas Fuentes
"I had an amazing experience with Alberto, my State Farm agent. After my vehicle was totaled in the Kerrville floods, Alberto reached out personally just to check in and see how I was doing. He provided clear, helpful information and truly went above and beyond to make sure I had everything I needed. It was clear he genuinely cared about my well-being and wasn’t trying to sell anything. Because of his kindness and genuine concern, State Farm has truly gained a customer for life. Highly recommend!"
We responded:
"Thomas, thank you for the incredibly kind review. I’m truly sorry you had to go through such a difficult situation with your vehicle during the Kerrville floods, but I’m grateful I could be there to help support you through it. At Alberto Bermudez – State Farm, our goal is always to be there for our customers—not just when policies are written, but especially when life gets hard. I appreciate your trust and loyalty more than you know. Whether you ever need help with auto, home, renters, or life insurance—now or in the future—I'm always just a call or message away. Thanks again for being part of the State Farm family. — Alberto Bermudez"
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Mary Grayson Brook

July 20, 2025

5  out of  5
rating by Mary Grayson Brook
"I loved working with Alberto Bermudez's office during my years in Houston, and I would have stayed with this agent if I hadn't left the state. The team made everything simple when I first moved to the area, and I found everyone on the team to be incredibly helpful when questions and issues arose. Sharday, Felipe, and Edel in particular were always fantastic to work with (and easy to reach by text, phone, or email)!"
We responded:
"Mary, thank you so much for your kind words! It was truly a pleasure working with you during your time in Houston. I’m so glad Sharday, Felipe, and Edel were able to make your experience smooth and easy—our team takes pride in being accessible and helpful every step of the way. Whether it’s auto, home, renters, or life insurance, we’re here to simplify the process and support our customers across Houston and all of Texas. We wish you all the best in your new chapter and appreciate your continued support! - Alberto"
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Karina Chavez

July 18, 2025

5  out of  5
rating by Karina Chavez
"I can't say enough good things about Alberto. From day one, they've gone above and beyond to make sure I understand my coverage and feel confident on the road. What really stands out is how responsive and supportive he is whether it's answering a quick question or helping me through a stressful situation like a claim or roadside issue, he is always just a phone call or message away. It's rare these days to find someone so dedicated and genuinely caring. Knowing I have an agent who has my back makes a world of difference. I truly appreciate the peace of mind he provides and would highly recommend him to anyone looking for reliable, personal service."
We responded:
"Karina, thank you so much for your thoughtful and generous review. I’m truly grateful for the opportunity to be your agent and it means a lot to know that you feel confident in your coverage and supported through every step—whether it's a quick question, a claim, or a roadside issue. At Alberto Bermudez – State Farm, we’re committed to providing dependable, personalized service to every customer, no matter where you are in Houston or across Texas. Whether you’re looking for auto insurance, home, renters, life, or business coverage, we’re here to help you protect what matters most. Thank you again for trusting me with your insurance needs. I’m always just a call or message away whenever you need support. — Alberto Bermudez Agent & Owner | State Farm Insurance | Serving Houston, Greater Houston & All of Texas"
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Nisa O

July 17, 2025

5  out of  5
rating by Nisa O
"The process to get coverage was straightforward, and My agent, Sharday was clear about what was included. Pricing felt fair, and any questions I had were answered quickly. service was smooth and helpful."
We responded:
"Thank you for your review, Nisa! I’m so glad to hear that your experience with Sharday was smooth and helpful. At Alberto Bermudez – State Farm in Houston, TX 77006 (Montrose area), we aim to make the process of getting coverage as straightforward and transparent as possible. It’s great to know you felt confident in the pricing and the information provided. If you ever have questions or need assistance with auto, renters, homeowners, or life insurance, our team is always here to help. We truly appreciate you choosing our agency! — Alberto Bermudez Agent & Owner | State Farm Insurance | Houston, TX | Montrose"
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LA

July 11, 2025

5  out of  5
rating by LA
"Alberto, Lisa, and Naomi have been absolutely amazing to work with over the past two years. They’re always super friendly, quick to respond, and really know what they’re doing. Every interaction felt easy and stress-free. What I appreciated most is that they actually took the time to listen and understand what I needed. They helped me get the right coverage at a price that worked for me. No pressure, no sales tactics, just honest help and great service. It’s been a great experience from start to finish, and I’d definitely recommend them to anyone looking for insurance that comes with real support and a personal touch. Keep up the great work, you all are amazing!"
We responded:
"Hi Layth, Thank you so much for your thoughtful review! It’s truly been a pleasure helping you over the past two years. We’re so glad to hear that every interaction has felt easy and stress-free — that’s exactly the experience we strive to create for all our customers. At Alberto Bermudez – State Farm, we take pride in providing friendly, responsive, and knowledgeable service to our neighbors here in Montrose and throughout the greater Houston area, including West U, Upper Kirby, River Oaks, and across Texas. Whether it's auto, home, life, or business insurance, we’re here to help you find coverage that fits your needs — without pressure. Your support means the world to us, and we’re honored to be your choice for insurance. For anyone looking for reliable coverage with real support and a personal touch, we’d love to help — feel free to call our office or request a free quote online. Thanks again, Layth — we truly appreciate you! Warm regards, Alberto Bermudez State Farm Agent | Houston, TX 📍4203 Montrose Blvd STE 490, Houston, TX 77006 📞 Call us or visit us online for a free insurance quote"
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Kyle M. Fagan

July 8, 2025

5  out of  5
rating by Kyle M. Fagan
"Sharday was very professional and did a great job. She listen to all my wants and needs for my insurance quote. What I liked the most about my experience was that Sharday gave me time and space with my quote but at the same time, didnt make me feel like I was forgotten. We are now part of the State Farm family and Sharday help me save money and make the transition easy."
We responded:
"Thank you so much for the kind words, Kyle! We’re thrilled to welcome you to the State Farm family. I’m so glad to hear that Sharday took the time to understand your needs and gave you the space to review your options without ever making you feel rushed. That’s exactly the type of experience we strive to provide here at Alberto Bermudez – State Farm in Houston, TX 77006. Helping our customers save money while making the transition smooth and stress-free is what our team is all about. If you ever need anything—whether it’s auto, home, renters, or life insurance—we’re here to help. Thanks again for trusting us with your insurance needs! — Alberto Bermudez"
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Olivia Chang

July 1, 2025

2  out of  5
rating by Olivia Chang
"I appreciate him being very patient and informative. He created a quote that he would not sell. I did not appreciate him wasting my time when I was going to go ahead and purchase the policy. First time this has ever happened with an insurance agent."
We responded:
"Hi Olivia, thank you for your feedback. I’m really glad to hear you found our conversation helpful and that I was able to answer your questions thoroughly. During our call, we had a thoughtful discussion about what you were looking for in an insurance policy and the areas where you felt your current coverage may not have been the right fit. I provided two quotes — one that reflected your existing policy for comparison, and another that was designed to better align with the priorities you shared with me. The policy you ultimately chose to move forward with included changes that, in my opinion, didn’t offer the level of protection I would feel comfortable putting in place for any of my customers. My goal is always to recommend coverage that provides lasting peace of mind, especially when it comes to protecting you and your family in the event of a loss. I truly appreciate the opportunity to work with you, and I hope this helps clarify where I was coming from. If you feel this response better reflects your experience, I’d be grateful if you’d consider revisiting your rating. Either way, I’d be happy to assist you again in the future should you ever need anything. — Alberto Bermudez Agent & Owner"